Buffering Troubleshooting for the TV-Player App on Firestick and ONN 4K Pro
What to Do If You Get Buffering
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Last Update vor 12 Tagen
Follow these steps to clear the cache, force close the app, and reboot your device. This will resolve most issues without affecting your account, settings, or login information.
🔥 Amazon Fire TV Stick (Fire OS) 1. Clear the TV-Player App Cache
Go to Settings (gear icon) > Applications > Manage Installed Applications.
Select TV-Player.
Tap Clear Cache.
⚠️ Important:
Do NOT tap “Clear Data” — this will erase your login and app settings.
✅ Benefit:
Clearing the cache removes temporary files that can cause glitches and buffering.
On the same screen, tap Force Stop.
✅ Benefit:
This fully shuts down the app so it can restart clean, eliminating any background issues.
Go to Settings > My Fire TV (or Device & Software) > Restart, then confirm.
OR: Press Select + Play/Pause on your remote for 5–7 seconds.
OR: Unplug the Firestick for 15 seconds and plug it back in.
✅ Benefit:
Rebooting clears memory and resets the system without deleting apps or data.
Go to Settings (gear icon) > Apps > See all apps.
Select TV-Player.
Tap Clear Cache.
⚠️ Important:
Do NOT tap “Clear Data” — this will remove your login and reset the app.
✅ Benefit:
This removes stored temporary files that often cause buffering or lag.
On the same screen, tap Force Stop.
✅ Benefit:
This fully closes the app and helps clear hidden background issues.
Go to Settings > Device Preferences (or System) > About > Restart.
OR: Unplug the device for 10–15 seconds and plug it back in.
✅ Benefit:
Rebooting resets system memory and often resolves performance issues without affecting apps or data.
Clear Cache: Removes junk and temporary files that slow the app down.
Force Stop: Ends stuck processes running in the background.
Reboot: Clears system memory and refreshes performance without deleting anything.